Last updated: November 25, 2021
Domaine La Différence aims to be an exemplary corporate citizen and to contribute to the creation of an elegant world. We place great value on honesty and clarity and are committed to building strong and lasting relationships with our customers, based on trust and mutual interest. In accordance with this philosophy, the protection of your personal data is essential to us and we wish to inform you through this personal data protection policy of the way in which we collect and process this data. This privacy policy defines and informs you of the way in which Domaine La Différence uses and protects the information that you transmit to us, if applicable, when you use this site accessible from the following URL: ladifference-roussillon.com (hereinafter the "Site"). Please note that this privacy policy may be modified or supplemented at any time by Domaine La Différence, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are posted online. The User should therefore regularly consult this privacy and cookie policy in order to be aware of any possible modifications.
1. Personal data
In general, you can visit the Site without providing any personal information about yourself. In any event, you are in no way obliged to provide this information to Domaine La Différence. However, if you refuse, you may not be able to benefit from certain information or services that you have requested. As such, Domaine La Différence may in certain cases ask you to provide (hereinafter your "Personal Information"): first name and last name; email address; telephone number; postal address; any special request that you may send us (mainly for archiving purposes); By providing this information, you expressly agree that it will be processed by Domaine La Différence, for the purposes indicated in point 2 below and for the purposes stated at the end of each form. In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the Data Protection Act of January 6, 1978, as amended, Domaine La Différence informs you of the following points:
1.1. Identity of the data controller
The data controller is the company Domaine La Différence, with its registered office at Rue Jean Badia 66720 Tautavel. Email: contact@ladifference-roussillon.com.
1.2. Purposes of processing
Domaine La Différence may process your Personal Information: (a) for the purpose of providing you with the information or services you have requested to receive (sending our newsletters following your registration); and/or (b) for the purpose of collecting information enabling us to improve our Site, our products and services (in particular through cookies).
1.3. Recipients
Only Domaine La Différence is the recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the service providers that Domaine La Différence uses (you will find more information about them in point 7 below). Neither Domaine La Différence nor any of its service providers market the personal data of visitors and Users of its Site.
1.4. Retention period
Your Personal Information is kept by Domaine La Différence only for the time corresponding to the purpose of the collection as indicated in 2 above, which may not in any event exceed 24 months.
1.5. Computer Rights and Freedoms
You have the following rights regarding your Personal Information, which you can exercise by writing to us at the email address (contact@ladifference-roussillon.com), at the postal address (see point 1) or by using the contact form on the Site at the following url address: https://ladifference-roussillon.com/contact/
Right of access and communication of data
You have the right to access Personal Information concerning you. However, due to the security and confidentiality obligation in the processing of personal data incumbent on Domaine La Différence, you are informed that your request will be processed subject to you providing proof of your identity, in particular by producing a scan of your valid identity document (in the event of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a request sent in writing). Domaine La Différence informs you that it will be entitled, where applicable, to oppose requests that are clearly abusive (due to their number, their repetitive or systematic nature). To help you in your process, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a letter template developed by the National Commission for Information Technology and Civil Liberties (the "CNIL"). https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces
Right to rectification of data
Under this right, the law authorizes you to request the rectification, updating, blocking or even deletion of data concerning you which may be inaccurate, erroneous, incomplete or obsolete. You can also define general and specific guidelines relating to the fate of personal data after your death. Where applicable, the heirs of a deceased person may demand that the death of their loved one be taken into consideration and/or that the necessary updates be made. To help you in your process, in particular if you wish to exercise, on your own behalf or on behalf of one of your deceased loved ones, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a letter template developed by the CNIL. https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees
Right to object
The exercise of this right is only possible in one of the following two situations: When the exercise of this right is based on legitimate grounds; or When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes. To help you in your process, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the following link a model letter developed by the CNIL. https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet However, we provide you with tools to manage your data directly on our site. You will find them at the bottom of the page. Contact us if you encounter any problems using them.
1.6. Response times
Domaine La Différence undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time which may not exceed 1 month from receipt of your request.
1.7. Authorized service providers and transfer to a third country of the European Union
Domaine La Différence informs you that it uses its authorized service providers to facilitate the collection and processing of the data that you have communicated to us. These service providers may be located outside the European Union and have communication of the data collected through the various forms on the Site (with the exception of the form allowing you to exercise your Data Protection rights which is offered and operated by Domaine La Différence).
1.8. Complaint to the competent authority
If you consider that Domaine La Différence does not respect its obligations with regard to your Personal Information, you can send a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.